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We offer a range of choices for accessing information and making payments electronically.

Internet Banking

Internet Banking is the easy solution to remote banking. Account details can be viewed and transactions authorised from any personal computer or mobile phone with internet access. Apply for access from any branch.

Payment instructions are subject to an external transfer daily limit of $500. If you are registered for One Time Passwords you can apply for a higher daily limit.

gmcu Internet Banking users will be able to make payments to a mobile number, email or ABN as a PayID using the New Payments Platform (NPP). Find more about PayID and Osko here.

Enhanced Internet Banking Security

You can register to receive a One Time Password (OTP) by SMS to your mobile phone every time you log on to Internet Banking.

Registering is easy: make sure your mobile number has been provided to us, then logon to Internet Banking and choose 'Security' from the 'Services & Help' menu. Registration is free and we do not charge for you to receive the SMS.

Telephone Banking

For access to information about your accounts 24 hours a day, call our balance enquiry service on 03 5831 6666 or for those not in the local area 1300 652 822. Telephone Banking will enable you to obtain account balances, transfer funds between accounts within your membership number, to obtain information on interest earned on your account in the last financial year, and to check the last transactions on your account. All you need to access this service is a touch-phone.

Transactions can be made by pressing the relevant number on your phone. When you are finished, simply hang up.

  1. To hear all your Savings Accounts balances
  2. To check the last transaction on an account
  3. To transfer funds between accounts
  4. To hear loan account balances
  5. To hear term Deposit account balances
  6. BPAY
  7. For interest earned on your account in the last financial year
  8. To change your Access Code

To apply contact your local branch. 

BPAY and BPAY View

The easy way to pay household bills.

gmcu offers BPAY, a flexible and convenient new bill payment service. Just look for the BPAY symbol on your household bills. You can pay using BPAY from our telephone banking line, internet banking, or the gmcu app. Pay all your gas, electricity, telephone, water bills and many more at your convenience.

BPAY View is an online bill viewing service that allows you to receive and view your monthly bills online. You can use this service by registering your eligible bill (e.g. Telstra) whilst logged on to Internet Banking. When a bill is delivered to us, you will receive an email notification that it is ready to be viewed next time you log into Internet Banking.

Find out more about BPay View billers at BPAY View.