Scam Alert
We're aware of scammers, claiming to be from GMCU, calling members and requesting personal information over the phone. We will never ask you to share your online banking password, or any other personal information, over the phone. You may receive a text message from our fraud monitoring service, VIGIL - asking you confirm via SMS whether a transaction is legitimate, or to call 1300 705 750. Click here for more information about VIGIL.
Other ways to protect yourself:
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- If you're unsure that you're speaking to a GMCU team member, hang up and call us on 1800 MY GMCU (1800 694 628)
- Don't click links or download apps or programs which seem unfamiliar or suspicious
- If you believe you have accidentally shared information with a scammer, change your online banking password immediately if possible, and contact us as soon as you can.