Careers

Branch Manager – Benalla & Violet Town, Permanent Full-time

About the Role

The Branch Manager will play a lead role in driving portfolio and lending growth, building deep member relationships, delivering holistic solutions to meet members financial needs and consistently delivering on our purpose. The core focus of the role is to drive lending growth through sales and member acquisition strategies whilst maintaining quality referral partner relationships. Working closely with the leadership team, this senior role will actively participate in, and support business development activities that optimise our profile and growth prospects in the local region, and support capability building across our teams.

The Branch Manager is a key leadership position providing high level oversight of branch operations and supporting the Team Leader to deliver effective and efficient member services. 

About You (Key Selection Criteria)

• Our values (Integrity, Responsible, Progressive and Excellence) align with yours.
• A Certificate IV in Finance and Broker Management with well-developed business lending and credit analysis skills and the ability to deliver needs-based financial solutions
• You hold Tier 2 certification or have the ability to successfully complete within two months of commencement.
• You have demonstrated excellent leadership skills with the ability to drive individual and team development including employee engagement, mentoring, coaching, capability uplift and continuous improvement.
• You have a proven and proactive track record of business development and portfolio growth with established quality referral sources and networks
• You’re able to work independently to manage own portfolio, achieve defined objectives and prioritise workload as required.
• Outstanding interpersonal and communication skills (written and verbal) including the ability to manage relationships effectively and consultatively with a diverse range of internal & external stakeholders including the ability to exercise sound judgement, discretion and confidentiality
• Ability to promote and follow compliance, risk and regulatory policies and guidelines
• The ability to successfully meet GMCU’s pre-employment screening requirements

For further information, please contact Heath Barton – Head of Member Engagement on 0497 180 461.

Keen to apply? Email a cover letter addressing the Key Selection Criteria (as outlined in the “About You”) and a current resume to recruitment@gmcu.com.au.

Applications Close 20 December 2024

Team Leader - Numurkah, Full-time fixed term until 30 January 2026

About the Role

The Team Leader supports the Branch Manager in ensuring the effective and efficient day-to-day operations of the branch that are in line with GMCU’s Purpose and provide excellent members services every time. It is the
responsibility of the Team Leader to ensure that members and non-members are provided with a friendly, comprehensive, and professional service, and to support the development of the team.

About You (Key Selection Criteria)

• Our values (Integrity, Responsible, Progressive and Excellence) align with yours.
• You hold Tier 2 certification or have the ability to successfully complete within two months of commencement.
• Ability to lead a team to support achievement of defined objectives and prioritise workloads as required.
• Ability to champion exceptional customer service standards and delivery.
• Demonstrated problem-solving skills, including the ability to exercise sound judgement, discretion and confidentiality.
• Excellent interpersonal and communication skills, including the ability to liaise with a range of stakeholders.
• Ability to work professionally to complete tasks as an individual and as a member of a team.
• Strong attention to detail and a demonstrated ability to manage competing work priorities to meet tight deadlines.
• Strong working knowledge of key business IT applications, including Microsoft Excel.
• Flexible approach to hours of duty and the ability to work across a number of locations.
• Have an understanding and commitment to needs based selling.
• The ability to successfully meet GMCU’s pre-employment screening requirement

For further information, please contact Kayla Haigh – Branch Manager Mooroopna & Numurkah 0418 654 758.

Keen to apply? Email a cover letter addressing the Key Selection Criteria (as outlined in the “About You”) and a current resume to recruitment@gmcu.com.au.

Applications Close 20 December 2024